Who we are

Saffron Jade Ltd operates the website https://saffronjade.co.uk to provide services including 1-1 healthy hair consultations and the selling of healthy hair products. 

Saffron Jade Ltd is committed to protecting users’ privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used.

Types of information collected

To best serve your needs, we may collect the following types of information when you visit https://saffronjade.co.uk.

Personal Information

We may collect the following personal information from our user:

• Name
• Mailing address
• Phone number
• Email address
• Payment/Billing information
• Billing address

You may always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services and our ability to fulfill your orders/requests. For example, we will not be able to process transactions without payment information and a billing address, or ship goods without your name and mailing address. 

Sensitive Personal Information

Saffron Jade Ltd does not gather nor will we ever request any of your sensitive personal information, such as your social security number, national Insurance number, driver’s license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.

Automatically collected information

We automatically collect data on how our users visit https://saffronjade.co.uk, such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies. Our website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access https://.saffronjade.co.uk.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last two days, and screen options cookies last a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Social Media

If you’ve linked your Saffron Jade account with a social media account, we may collect additional information that is provided by the social media networks. Depending on the social media network, this can include your username, name, email address, friends list, etc. In addition, we may collect demographic data when users interact with Saffron Jade Ltd’s social media accounts. 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How the information collected is used

We only use your personal information to help you utilize everything Saffron Jade Ltd has to offer. This includes:

• Creating and maintaining an account with us
• Completing your transactions
• Shipping your purchases
• Fulfilling customer service requests
• Communicating our sales and promotions
• Contacting you regarding updates to our company policies
• Making all of Saffron Jade Ltd’s services available to you in a convenient manner
• Providing advertisements that are relevant to you as you visit https://saffronjade.co.uk
• Evaluating analytics to see how our customers engage with https://saffronjade.co.uk

Who the information is shared with

We may share your information with third parties, but only those affiliates that Saffron Jade Ltd has fully vetted and created a partnership with. (e.g. Website Administrator).

The reasons we may share your information with affiliates are limited to the following purposes:

• Processing transactions
• Fulfilling and delivering orders
• Measuring marketing and advertising performance
• Issuand email and text message communucation
• Password reset requests

How long we retain your data

We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we’ll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You can, of course, decline to disclose your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from Saffron Jade Ltd and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers. 

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional questions

If you have any question(s) regarding our privacy policy that is not covered on this page, please contact us at [email protected]. One of our representatives will respond to your question(s) as soon as possible.

Policy Update

This privacy policy was last updated on November 9th 2023. If we adjust the privacy policy, we will email all account holders of this change and post the most recent update date here. Once posted, the new privacy policy shall be effective immediately.